A Better Provider Experience Is On The Way
🚧We’re upgrading our provider platform to deliver a better experience with improved fleet management, trip management, and operational tools.
If you’re interested in joining the GetBulance provider network or would like to learn more, please email us at askme@getbulance.com. We’d be happy to discuss how GetBulance can support your organisation.
Why join
More jobs. Less chasing.
Join a growing network of licensed providers working together to make medical transport more accessible and efficient.
Detailed Requests
Each booking request includes pickup, drop-off, mobility, timing, and special needs — everything you need to offer price with confidence.
Fair Opportunity
All licensed providers see the same requests — no favorites. You compete based on service, speed, and price.
Dedicated Provider Dashboard
Get your own platform to manage offers, track confirmed bookings, and view daily revenue and completed trips.
How It Work
From Request to Confirmed Booking
01
Receive request
New requests show full trip details (pickup, drop-off, time, mobility, stairs, Oâ‚‚).
02
Submit an offer
Quote a price (prebook) or share an ETA (on-demand).
03
Get assigned
If chosen, patient and contact details appear and the job is saved in your dashboard.
04
Complete & get paid
Carry out the trip as agreed. Payment is collected directly by you; Getbulance doesn’t process payments.
REQUIREMENT
Who can join
Licensed ambulance or medical transport providers (company or registered operator)
Hold a valid licence under Singapore’s HSCA
We welcome all providers — more providers means more choice for customers
VERIFICATION
What we’ll ask for
Basic company details and main point of contact
Licence/permit number and certification (upload copy)
Approximate number of vehicles you’d like to make available on Getbulance
Join Singapore’s growing medical transport network.
Frequently Asked Questions?
Is there a fee to join?
No. Signing up is free. A small platform fee only applies when a booking is confirmed through the platform — no monthly subscription.
How do I get bookings?
When a new request matches your service, you’ll see the trip details in your dashboard. Submit your best offer (price for prebook, ETA for on-demand), and if chosen, the booking is confirmed.
How do I get paid?
Payment is made directly by the requester to you. Getbulance does not handle or process payments.
Do I need to be licensed?
Yes. Getbulance only onboards providers holding valid MOH licences, verified during our registration process.
Will I receive a contract?
Yes. A Provider Service Agreement will be issued to you upon registration, outlining platform fees, responsibilities, and data protection.
Will there be training for my staff?
Yes. Once registered, we’ll schedule an orientation session to train your staff on how to use the platform effectively.
What is the minimum number of resources I need to join?
At least one vehicle and crew. You don’t need a large fleet — even one ambulance can start receiving requests.
Do I need to register my vehicles with Getbulance?
How to sign up
- Fill out the sign-up form with your company details, license information, and point of contact.
- Our representative will reach out by phone or email to verify your details.
- We’ll send you the Provider Service Agreement and guide you through the onboarding steps.
- Once confirmed, your account will be activated and you can start receiving booking requests.